What forms of payment do you accept?

We accept personal checks and money orders, Google Checkout, credit and debit cards; Visa, Mastercard, American Express, Discover, and PayPal Payments. We are not set up for net terms, and do not ship COD. If you prefer to order by phone, please give a call at 515-779-6999 most anytime, 7 days a week, and if you receive voice mail just leave me a detailed message so I can return your call.

What are your skincare products made from?
Organic Camellia oil and Organic whole herbs are the main ingredients in all our skin and body care products. Our products contain no artificial preservatives or animal fats.

Do your products have expiration dates?
Most of our skincare products are all natural and contain no harmful preservatives or animal fats.  Since we will not use harsh chemical preservatives, if a use by date is suitable we include expiration dates on our labels, as a guide to help you determine when your product is best used by.  We make our products in our studio in very small batches and normally when they are ordered. Our skincare is not sitting on shelves waiting to be shipped. You always receive the freshest product possible.

Can I order items unscented?
Yes, you can. Our skin care if formulated without synthetic fragrances. For candles and wax items, you can always order them unscented, select "unscented" in the candle/wax fragrance selection during ordering.

Where are your products made?
Our products are formulated and made in our studio.

Do you ship Internationally?
We ship to most countries and our order form is configured for International shipping costs. For any problems with the shopping cart, please contact me 515-779-6999 or email me by clicking here!.

Do you take phone orders?
You can phone us to place an order, at 515-779-6999

When does my order ship?
Our soaps and skin care, body oils, potpourri oils, and candle warmers normally ship within 1-3 business days.  Our candle items and wax tarts are made to order and normally ship between 1 to 5 days. Large orders will have a longer ship time depending on order size and products ordered. If you have questions on your orders ship time or are in a rush for your order please contact me. 

Do you accept returns?
We stand behind our products, so if you are unhappy with one of our products, please contact me.  Certain skin care products are not returnable due to their nature as they cannot be resold. Contact me with problems.

Do you have a printed catalog?
We do not publish a printed catalog at this time, and have opted to offer you an our on-line catalog so it is current.

Can I phone you with my order?
Yes, 24 hours a day! We can be reached at 515-779-6999, Monday through Sunday, 9:00AM to 6:00PM MST.  If you reach voicemail, leave me a detailed message so I can return your call promptly.

What is your privacy policy?
100% complete privacy. You can view our complete Privacy Policy here. We never sell, share, or give away your personal information. The information you fill out when contacting us is to contact you, and when ordering only to fulfill your order. Our web site uses cookies to keep track of your shopping cart. This is simply a marker that remembers the items you have placed in your shopping cart. Without cookies you would not be able to place an order.

Where are you located?
We are located near Denver, Colorado.

How do my items ship?
Our items normally ship by Priority Mail or UPS and also FedEx, to ensure fast and safe delivery.  For International orders,  shipping is by 1st Class International or Priority International, depending on weight, or by UPS if you prefer 100% tracking information.  If you have any questions, please contact me.

Do you still offer Waxed Teddy Bears?
I do on occasion due to time constraints.  If you would like to see my bears in stock, please contact me and I will send you an updated link to view the images.

For shipping questions not answered, click here.

For any questions not answered here, feel free to contact me.