We take great care in packaging your items, each item is packaged with beary special care. For US orders, we ship by US Postal Mail, UPS and FedEx, ensuring fast delivery. For Alaska, Hawaii and Puerto Rico, we are happy to ship via U.S. Postal Service. For International orders shipping is by Airmail.

To ensure you receive fresh product, our wax dipped animals, soy wax candles, soy melts and tarts, are made as they are ordered. They are not pre-made sitting in inventory, and normally ship within 2-3 business days.

Shipping costs are configured in our shopping cart, and are based on shipping weight and your location. You can contact us at anytime for estimated shipping costs estimates prior to ordering.

WHERE WE SHIP: We ship to most countries, including; the U.S., Canada, United Kingdom, Germany and Australia. Our order form is configured for the above countries.  If you have an international order request from a country not listed, please send us an email through our contact form.

WHEN DOES YOUR ORDER SHIP?
Our soy candles, tarts and melts are made to order, to ensure that you receive fresh sniffy product. Made especially for you, not sitting on a shelf aging in inventory. Small candle orders are normally ready to ship in 2-7 days, not including weekends or holidays. Large orders have an estimated shipping date of 2 weeks.

Our soaps ship next business day.

Please be aware of this delay. If you are in a rush for your order please contact me, and I can give you an accurate time frame.

ORDERING
Upon receipt of your order I will send you an estimated shipping time. If you are in a rush for your order, please let me know in the order form comment box and I will do everything I can to ensure your items ship in time.

SHIPPING PACKAGING / GIFT PACKAGING
Every item is packaged well to protect during shipping, with needed box stuffers (peanuts, bubble wrap, air pack pillows, etc.). 

If you would like a gift card and message sent along, include your message in the comments box during your order check-out.

CATALOG REQUESTS
Thanks for your interest regarding a printed catalog. We do not publish a printed catalog and have opted to offer you an our on-line catalog.

WHOLESALE INFO
You can click here to open your wholesale account. Please let me know any special needs and a time frame, in the question box..